What are the hours of Moose Mountain Falls? 
Moose Mountain Falls is subject to Holiday and seasonal hours.  Please contact the hotel for more information.

Do I need to bring towels to Moose Mountain Falls?
Towels are provided at the lifeguard station inside Moose Mountain Falls.

How many people can I bring to Moose Mountain Falls?
A one bedroom and two bedroom suite includes four complimentary waterpark passes per day. Up to four additional passes per room per day can be purchased.

Is Moose Mountain Falls open to the public?
Moose Mountain Falls is not open to the general public.  On weekends and holidays, Moose Mountain Falls is reserved for resort guests only. All other days, groups may purchase admission by contacting the Timber Ridge Lodge group sales office at (262) 249-3499.

Is proof of admission required for Moose Mountain Falls?
Yes, wristbands are issued upon check-in and daily thereafter during your stay from the Front Desk.  They must be worn at all times within Moose Mountain Falls; wristband colors change daily.

What is the age limit for children in Moose Mountain Falls?
Moose Mountain Falls is designed for children of all ages.  However, adult supervision is required for children under the age of 16.  Children who are not yet toilet-trained must wear swim diapers.  Swim diapers can be purchased at Trader Jack’s gift shop.  When using the whirlpool, children under 16 must have an adult in the water with them.

Am I allowed to bring my own food and drinks into Moose Mountain Falls?
No outside food or drink are permitted inside Moose Mountain Falls.  Glassware is strictly prohibited.

Are flotation devices permitted in Moose Mountain Falls?
Water wings and baby floats are permitted in Moose Mountain Falls.  Timber Ridge does not provide these items; however, they can be purchased in Trader Jack’s gift shop.  All other flotation devices are not permitted.

Are there lifeguards in Moose Mountain Falls?
Moose Mountain Falls does have lifeguards on duty at all times.  All lifeguards are trained in first aid, CPR and shallow water life guarding skills by a licensed instructor.  Moose Mountain Falls is an “ELLIS” certified facility.

Are there height requirements in Moose Mountain Falls?
Children must be at least 48 inches tall to ride the body slide.  Children under 48 inches tall may ride the tube slide with a parent.

How do I protect my skin from Chlorine irritation?
Locker rooms are available to shower both before and immediately after using Moose Mountain Falls.  This will help eliminate any chlorine left on the skin.  Also, follow posted time limits for whirlpool use.  Finally, after showering, use lotion to moisturize the skin.  All of these precautions are highly recommended.

How do I protect my bathing suit from chlorine bleaching?
Suits should be rinsed in cold water and hung to dry immediately after leaving the waterpark. This will rinse off any chlorine left on the suit.
Many bathing suits are not made for extensive exposure to chlorine, which can cause fading.  Please check the manufacturer’s label.